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A Year after angioplasty, Jeff feels healthy again. But he nearly died waiting for a diagnosis.

Read about Jeff’s experience without Right Choice Critical Illness Insurance.
 

At age 46, Jeff was feeling some chest discomfort.

Jeff heads up marketing for a software company, selling mainly to financial institutions. One year ago, he felt some discomfort in his chest and upper arms.

At the time he was playing squash 3 times a week and running on weekends. He considered himself fit, despite slightly above-normal blood pressure.

His GP told him that it could be several things, including a pulled muscle and stress. The doctor told Jeff to take aspirin and, just to be safe, he booked a cardiologist appointment for about a month later.

In Canada, this is the typical response when a fit-looking individual reports possible cardiac symptoms. Jeff wasn’t a classic heart-attack-waiting-to-happen. He was not obese, sedentary, did not have high cholesterol, and was a non-smoker with no family history of heart disease.

When Jeff saw the cardiologist, he hadn’t been feeling the pain for a week or so. However, the cardiologist suggested a stress test which would be a wait of about four weeks.

Two days before the stress test, Jeff collapsed while throwing a football with his 10-year-old son, Ben. It was Ben who called 911 using Jeff’s cell phone, an act which may have saved his father’s life.

Jeff was taken to hospital by ambulance. Over five days, his condition was stabilized with drugs. On the sixth day he had an angiogram, which showed extensive coronary disease. Two days later, Jeff had angioplasty (balloon enlargement of cardiac blood vessels). On the tenth day he was released.

After Jeff had a heart attack, our healthcare system did a good job of treating him. But without the heart attack, it would have taken Jeff another 2 months to get angioplasty. If the stress test showed reduced heart function, Jeff would likely have been sent for a nuclear medicine scan. Based on those results, he would have had an angiogram, and then the surgery.

Unfortunately, Jeff’s heart attack killed muscle tissue, producing lasting consequences. These included chronic fatigue, reduced ability to exercise and shortened life expectancy.

At the end of his experience, Jeff felt lucky to be alive, but couldn’t help but think that the system was rolling the dice with his life.

Jeff’s story is a composite of many factual patient case histories.

 

Picture Jeff's story

The Right Choice alternative

Read what Jeff’s journey would have been like as a Right Choice client.

As soon as the family doctor books the appointment with the cardiologist, Jeff calls Right Choice Easy Assist. Here’s what the care professionals would do:

  • Review Jeff’s file and refer him to a cardiologist in their network.
  • Schedule a nuclear medicine heart scan within one week.
  • Review and discuss the scan results with Jeff. In Jeff’s case, the scan would reveal extensive coronary artery disease.
  • Based on the scan results, recommend an immediate angiogram. Easy Assist would arrange for an angiogram 2 days after the scan results.
  • Based on Jeff’s angiogram results, schedule immediate surgery. All of the tests and the angioplasty would be covered by Jeff’s provincial health plan. Right Choice’s intervention in this case merely accelerates the tests, compressing total time to treatment. In Jeff’s case this compression would have avoided a heart attack.
  • Obtain a confirmed diagnosis of heart disease from the in-network cardiologist.
  • Provide ongoing information and emotional support to Jeff and his family.

BOTTOM LINE:

  • Jeff has a confirmed diagnosis and surgery in about 2 weeks.
  • Jeff avoids the heart attack and the resulting fatigue, reduced lifestyle and shortened life expectancy.
  • Jeff and his family have ongoing support and advice from a single trusted source.